Return Policy

We want you to be 100% happy with your purchase. If there’s an issue, we’re here to help.

Eligible Returns

  • Items must be returned within 14 days of delivery

  • Products must be unopened, unused, and in original packaging

  • A valid proof of purchase is required

Non-Returnable Items

Due to hygiene and safety regulations, we cannot accept returns on:

  • Prescription medications

  • Opened cosmetics or skincare

  • Personal care items (e.g. toothbrushes, thermometers)

How to Return an Item

  1. Contact our team at contact@dublinstreetpharmacy.ie or call 042-93289999 with your order details.

  2. Return the item in person or post it to:

    Dublin Street Pharmacy

    40, Dublin Street, Dundalk


    Attn: Pharmacist

  3. Refunds will be issued within 5–7 business days of receiving your return (to the original payment method).