Privacy Policy

At Dublin Street Pharmacy, your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Irish data protection laws.

1. Who We Are

Dublin Street Pharmacy
📧 Email: contact@dublinstreetpharmacy.ie
📞 Phone: 042 9328999 
📍 Address: 40 Dublin Street, Dundalk
We act as the Data Controller for the personal data you provide to us.

2. What Personal Data We Collect

We collect and process personal data when you:

• Browse our website

• Place an order online or in-store

• Sign up for our newsletter

• Contact us by phone, email or in person

This data may include:

• Name

• Email address

• Phone number

• Delivery and billing address

• Order and payment details

• Health-related information (when relevant for pharmacy services)

• IP address and browser information (via cookies)

3. How We Use Your Data

We only use your personal data for purposes that are necessary and lawful, such as:

• Processing your orders and payments

• Delivering products or arranging collection

• Responding to enquiries or customer service requests

• Sending important updates about your order or account

• Providing pharmacy-related services (e.g. prescriptions, consultations)

• Sending promotional emails (only with your explicit consent)

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent – for marketing communications

• Contract – to process orders or provide services

• Legal Obligation – for pharmacy and healthcare compliance

• Legitimate Interest – for improving services and ensuring security

5. Who We Share Your Data With

We only share your data with trusted third parties where necessary to provide our services, including:

• Payment processors

• Delivery and logistics partners

• IT and web hosting providers

• Regulatory authorities (if legally required)

We do not sell or rent your personal data to any third parties.

6. Data Retention

We retain your data only as long as necessary to fulfil the purposes described above, and in accordance with legal or regulatory requirements (e.g. record-keeping for prescriptions).

7. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (in certain cases)

• Object to or restrict certain types of data processing

• Withdraw consent at any time (e.g. for marketing emails)

• Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)

To exercise these rights, contact us at: [Insert Email Address]

8. How We Protect Your Data

We implement appropriate technical and organisational measures to safeguard your personal data, including:

• Secure website encryption (SSL)

• Access controls for staff

• Regular data security reviews

• Secure payment processing

9. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences via your browser settings. For more details, please see our Cookie Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.

11. Contact Us

If you have any questions or concerns about how we handle your personal data, please contact:

Data Protection Officer
📧 Email: contact@dublinstreetpharmacy.ie
📞 Phone: 042 9328999 
📍 Address: 40 Dublin Street, Dundalk